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Technical Support

SERVICE AROUND-THE- CLOCK

We have seasoned service technicians and staff members who can provide round-the-clock support 365 days a year. Our team can respond to support requests within 24 hours to troubleshoot any technical issues on cable ties and  wiring accessories around the globe.

Foreman in a factory checking quality of work
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REMOTE SUPPORT

Our technical support staff utilizes a monitoring system to determine the status of any cable systems immediately. With the data gathered from our remote tool, our team can provide specific and accurate instructions to resolve the issue.

TELEPHONE SUPPORT

Our certified team can provide answers to system, procedural, or component issues that may arise. Our support team uses a complete knowledge base shared by each support department, allowing us to provide a proper solution for any specific problems.

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OTHER SERVICES OFFERED BY MDPLASTIC

Creating complete cable ties and wiring accessories, our factory possesses anadvanced automatic manufacturingline to efficiently produce bulk orders.

Consult with our experts as they offersolutions that consider cost, materialsand functional design in every step of production.

Tailored solutions for your specific requirements. Customizing the colour, size, and material of cable ties and wiring accessories are supportted.